Department for Work and Pensions (Benefits)

This is the official DWP website for claiming benefits including Universal Credit: https://www.understandinguniversalcredit.gov.uk/coronavirus/


Government Information

Get coronavirus support as a clinically extremely vulnerable person: https://www.gov.uk/coronavirus-extremely-vulnerable


Health Advice


Utility Companies


Banks, Building Societies and Money


Travel and Transport

Money Saving Expert has lots of information on things such as Coronavirus travel rights, holiday refunds, travel insurance cover and more: https://www.moneysavingexpert.com/news/2020/02/coronavirus-travel-help-and-your-rights/

Network Railhttps://www.networkrail.co.uk/coronavirus


Housing and Homelessness

Shelter (England) – Covid 19 Housing Advice Line

Support and advice to constituents who are facing problems with their housing.

Phone: 0808 800 4444 (free of charge)  |  Webchat: https://england.shelter.org.uk/get_help/webchat


Other Advice Services

Domestic Violence – support for survivors

Fortalice, supports women, families and children affected by domestic violence: https://fortalice.org.uk/  | 24-hour contact line 01204 701846

The Men’s Advice Line, for male domestic abuse survivors: 0808 801 0327

The Mix, free information and support for under 25s in the UK: 0808 808 4994

National Domestic Violence Helpline: 0808 2000 247

National LGBT+ Domestic Abuse Helpline: 0800 999 5428

Samaritans (24/7 service): 116 123 | https://www.samaritans.org/

Women’s Aid (domestic abuse support): https://www.womensaid.org.uk/  |  helpline@womensaid.org.uk

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